Privacy Policy

Effective Date: June 2025

The Little Village Health Co. ("we", "our", or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website: www.thelittlevillagehealthco.com.

1. Information We Collect

We may collect the following personal information from you:

• Personal Identifiers: Name, email address, and phone number
• Payment Information: Collected securely through our third-party payment processor
• Cookies and Usage Data: Information about how you use our website, including IP address, browser type, and device data

2. How We Collect Information

We collect information through:

• Contact forms and appointment bookings
• Newsletter signups
• Cookies and similar tracking technologies (e.g., analytics)

3. How We Use Your Information

Your information is used for the following purposes:

• To provide and manage appointments and services
• To communicate with you regarding your inquiries or bookings
• To send marketing and promotional materials (with opt-out options)
• To analyze website usage for performance improvement

4. Sharing Your Information

We do not sell your personal information. We only share it with trusted third-party service providers as needed to operate our business, such as:

• Payment Processors (to securely process transactions)
• Email Marketing Platforms (to send newsletters and updates)

These third parties are authorized to use your information only to perform services for us.

5. Cookies and Analytics

Our website uses cookies and similar tracking technologies to enhance your experience. These may collect information about your browsing behavior. You can manage cookie preferences through your browser settings.

6. Your Rights

As an Australian user, you have the right to:

• Access the personal information we hold about you
• Request correction or deletion of your information
• Opt out of receiving marketing communications at any time by using the "unsubscribe" link in our emails or contacting us directly

7. Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure.

8. Contact Us

If you have any questions or concerns about your privacy or this policy, please contact us at:
📧 Email:info@thelittlevillagehealthco.com
🌐 Website: www.thelittlevillagehealthco.com

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.