Terms and Conditions

Effective Date: June 2025

Welcome to The Little Village Health Co. By accessing or using our website at www.thelittlevillagehealthco.com, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our website.

1. Use of the Website

This website is intended for individuals who are 18 years or older. By using the site, you confirm that you meet this age requirement and are legally able to enter into binding agreements.

2. Services

The Little Village Health Co. provides health and wellness services and related information. All content is for general informational purposes only and is not intended as medical advice. You should always consult with a qualified healthcare professional regarding any medical concerns.

3. Appointments and Payments

All appointments must be booked through our designated system.
Payment for services is required as per our billing terms.
Cancellations and rescheduling must be made in accordance with our cancellation policy (please refer to services page or booking platform for details).

4. Intellectual Property

All content on this site, including text, graphics, logos, images, and other materials, is the property of The Little Village Health Co. or its licensors and is protected by copyright and other intellectual property laws.

You may not reproduce, republish, distribute, or exploit any content from this site without prior written permission.

5. User Conduct

You agree not to:

Use the website for any unlawful purpose
Attempt to gain unauthorised access to any portion of the site or its systems
Upload or transmit any viruses, malware, or harmful code
Interfere with the proper functioning of the website

6. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the content or practices of those sites. Access them at your own risk.

7. Disclaimer of Warranties

We make every effort to ensure the information on this site is accurate, but we do not guarantee that it is free of errors or omissions. Services are provided "as is" and "as available" without warranties of any kind.

8. Limitation of Liability

To the maximum extent permitted by law, The Little Village Health Co. is not liable for any loss, damage, or injury arising from your use of this website or reliance on any content or services provided.

9. Privacy

Your use of this site is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal data.

10. Governing Law

These Terms are governed by the laws of New South Wales, Australia. Any disputes arising from your use of this site shall be resolved in the courts of New South Wales.

11. Changes to These Terms

We may update these Terms and Conditions from time to time. The updated version will be posted on this page with a new effective date.

12. Contact Us

If you have any questions or concerns regarding these Terms, please contact us at:
📧 Email:info@thelittlevillagehealthco.com
🌐 Website: www.thelittlevillagehealthco.com

Refund Policy

We want you to feel confident in the services you receive from The Little Village Health Co.. Our refund policy is as follows:

1. Services

We do not offer refunds for services that have already been provided.
If you are dissatisfied with your experience, please contact us at info@thelittlevillagehealthco.com and we will do our best to resolve the issue.

2. Prepaid Appointments

Prepaid appointments cancelled at least 24 hours in advance may be eligible for a full refund or rescheduling at no charge.
Cancellations made less than 24 hours in advance may be subject to a partial refund or no refund, depending on circumstances.

3. Gift Cards and Packages

Gift cards and prepaid service packages are non-refundable, but they are transferable.
Expiry dates apply as per the terms outlined at the time of purchase.

4. Products

For any physical products sold (if applicable), refunds or exchanges are only available for unopened and unused items returned within 14 days of purchase with proof of receipt.
Due to hygiene reasons, we cannot accept returns of opened products unless they are faulty.

Questions?

If you have any questions about our policies or need help with a specific situation, please contact us:
📧 Email:info@thelittlevillagehealthco.com

Terms and Conditions

Refund Policy

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